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We make it easy! Choose the way you would like to initiate support.

Over the years we have listened to our clients and implemented many ways to request support based on their needs.  If you have an idea let us know!

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(0)20 8498 4300

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Remote Support

Allow us to connect to your system remotely.
Create Ticket by Portal

Submit a Ticket

Create and manage tickets via our Portal.
Create Ticket by Email

Ticket by Email

Send an email to the Help Desk to create a ticket.
Create Ticket by Voicemail

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Dictate your issue straight to a voice mail ticket.
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Support Documentation


Are you looking for support documentation or other materials? Head over to our Downloads area and select the materials you are looking for and save them locally!

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Latest News & Events

Alternative IT Solutions is proud to announce the launch of our new website at https://www.alternative-IT.co.uk. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our ser...

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Learn more about what Alternative IT Solutions can do for your business.

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(0)20 8498 4300

Avocet House, Trinity Park, Trinity Way
London, England E4 8TD