Home

About Us

IT Services

Understanding IT

News & Events

Blog

Support

Contact Us

Blog
  • Register

Alternative IT Solutions Blog

By accepting you will be accessing a service provided by a third-party external to https://www.alternative-it.co.uk/

Improve Your Business With These Documentation Practices

Improve Your Business With These Documentation Practices

With the amount of technology that the modern business relies on today, each business needs to maintain comprehensive documentation outlining it. As a managed service provider, we can provide an expert perspective on what needs to be included in this documentation. Let’s get into it.

What Should My Documentation Include?

Basically, your documentation should be a complete inventory of all the technology you have, first divided between your hardware and software solutions.

Hardware

There’s a lot of information regarding your hardware solutions that you will want to keep a record of, as it will make a lot of processes a lot simpler moving forward.

Serial/Model Numbers – These will help you to ensure that the device you are working on is the one you think it is, in addition to simplifying things for your support team.

Purchase Dates – If any of your decisions are going to be based on the age of the device (i.e. whether to repair or replace), knowing how long you have had it will help you to evaluate if you got the value from your investment.

Warranty Information – On a related note, knowing the terms of an item’s warranty can help you make the best decision for your business while taking this into consideration.

Installation Dates – Let’s say that one of your workstations is acting up. If you knew that it was installed the day before an extended brownout hit your office, this information could help you narrow down the issue.

Physical Locations – It is important to know where a device is supposed to be. This makes it easier for the service team to keep it maintained, as well as boosts your security somewhat.

Device Names – Having a name for a specific device, aside from the one the manufacturer assigned, adds another level of differentiation.

IP Addresses – If you need to find something on your network, knowing the IP address will help immensely.

Software

Just as is the case with your hardware, there’s a lot of information about your software to carefully record and track. Make sure you’re establishing the following in your documentation:

Product Licenses – Similarly to the serial number, keeping track of your product licenses ensures you are aware of how many copies of a given title you have available to use.

Purchase Dates – Again, as with your hardware, knowing when you acquired something helps you find out of your purchase is still under warranty, along with other pertinent details.

Install Dates – Once again, if you know when a given software was installed on a system, you’ll know a lot more about it through inference and deduction.

Subscription Details – If you maintain a subscription to a software suite or similar tool, keeping track of your subscription details can ensure your ability to use that title.

Usernames or Registration Emails - Knowing who in your organization is associated with your various software titles can help you log in to a vendor’s website or otherwise receive support later.

Version History – Finally, keeping up with your software’s current version in your documentation can help you keep track of where updates are needed, and where you may be susceptible otherwise. Of course, your documentation should outline the proper update procedures as well.

Why Bother with All This Documentation?

Simplicity. Security. Peace of mind.

Maintaining your technology will be so much easier with these details recorded for future reference, allowing you to get the maximum value for your investments into IT. For assistance in establishing these processes, or for insights about what we track, give us a call! Our professionals can be reached at (0)20 8498 4300.

It’s Time to Audit Your IT
Tip of the Week: Useful Excel Shortcuts
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Wednesday, August 05, 2020

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Technology Business Computing Best Practices Productivity Cloud Network Security Hosted Solutions Email Privacy IT Support Innovation Efficiency User Tips Workplace Tips Internet Hackers Software Data Data Backup Managed IT Services Microsoft Google Hardware VoIp Cloud Computing Small Business Data Recovery Communication Mobile Devices Business Malware Outsourced IT Smartphones Communications Cybersecurity Phishing Computer Tech Term IT Services Gadgets Collaboration Windows 10 Mobile Device Business Continuity Backup Network Saving Money Android Users Disaster Recovery Smartphone BDR Managed IT Services Browser Internet of Things Business Management Artificial Intelligence Windows Miscellaneous Server Facebook Information Managed Service Router Chrome Social Media Upgrade Spam Office 365 Automation Ransomware Quick Tips Holiday How To BYOD Alert Data Security Cybercrime Data Breach Two-factor Authentication Remote Monitoring Windows 7 Managed IT Compliance Save Money Paperless Office Data Storage Blockchain Microsoft Office Apps Wi-Fi Mobile Office Word Servers Data Protection Money Networking Passwords Mobile Device Management Computers Applications Government Remote Work Voice over Internet Protocol Telephone Systems Vulnerability Patch Management Settings Operating System Identity Theft Connectivity Training HIPAA Virtualization Encryption IT Management Business Intelligence Software as a Service Private Cloud History Infrastructure Display Human Resources Social Engineering Bandwidth Telephone System Staff Work/Life Balance Cryptocurrency Unsupported Software Content Management Information Technology VPN Vendor Management Firewall Avoiding Downtime Update Regulations Mobile Computing Machine Learning Office Document Management Health Meetings Big Data Employee/Employer Relationship OneNote Managed Services Provider Education Spam Blocking Law Enforcement Bring Your Own Device Mobility Telephony Credit Cards Procurement Business Technology Vendor Employer-Employee Relationship Google Docs Audit Keyboard Professional Services Fraud Processor App Redundancy Workers Google Drive Proactive IT Botnet Access Control Virtual Assistant Website Sports Budget Comparison CES Augmented Reality Help Desk Digital Signage Hard Drive Value IT Plan Password Scam Virtual Machine Specifications HVAC Shortcuts Computer Fan Cabling Fiber Optics Cache Cleaning Remote Worker Cast Lifestyle Entertainment Administrator Using Data Current Events Amazon Web Services eWaste Google Search Development Virtual Private Network Wireless Bitcoin Managed Services Supercomputer Policy Password Manager Nanotechnology IT Support Hacker ROI Outlook webinar Digital Signature Hypervisor Remote Start Menu Millennials Practices Safe Mode The Internet of Things Default App Software Tips Trend Micro Cables Wireless Internet Computer Care Wiring Accountants Microchip Recovery Knowledge Online Shopping Net Neutrality Messaging Project Management 5G Batteries Covid-19 Unified Threat Management Procedure Save Time Frequently Asked Questions Digitize Conferencing PDF GDPR Saving Time Going Green Tools Workforce Hosted Computing File Sharing Social Black Market Shopping Office Tips Leadership WiFi USB YouTube Enterprise Content Management Solid State Drive Network Congestion Evernote Legal Twitter ISP Flash SMS Warranty Windows 10s Remote Workers Peripheral Marketing Mobile FinTech Business Mangement Devices Smartwatch Downtime Windows Server 2008 R2 Excel IT Assessment Multi-Factor Security Manufacturing Inventory Physical Security Social Network Theft Data Management Wire Password Management Search Engine OLED HaaS Criminal Addiction Charger MSP Cryptomining Data loss AI Printer Managed IT Service Quick Tip Gmail Thought Leadership Employee Root Cause Analysis Tip of the week OneDrive Netflix Trending Camera Remote Computing Risk Management IT Infrastructure Printing Cortana Samsung Skype Smart Tech Electronic Medical Records NIST Bing Virtual Reality Data Warehousing Computing IT Consultant Wireless Charging Database Screen Mirroring Content Filtering Mouse Public Cloud PCI DSS SaaS Amazon Recycling Hiring/Firing Windows Server 2008 Copiers Sync Printers Biometric Security Supply Chain Management Flexibility IBM Travel Telecommuting Authentication Security Cameras FENG Investment HBO Personal Google Apps Smart Office Contracts Insurance Television Fiber-Optic Bluetooth Analytics Two Factor Authentication Consultation Content Filter Employer Employee Relationship Proactive Personal Information Business Cost Distribution Loyalty Worker eCommerce Public Computer Window 10 Storage Remote Monitoring and Maintenance Financial Regulation Safety Logistics Managed Service Provider Proactive Maintenance Unified Communications Utility Computing Bata Backup Operations Windows 10 Hacking Battery Line of Business Azure Students Automobile E-Commerce Remote Maintenance IoT Company Culture Projects RMM Strategy Healthcare Thank You VoIP Apple Video Conferencing Managing Stress Assessment Computer Accessories Smart Devices Biometrics Analysis Electronic Health Records Congratulations Business Analytics Streaming Media Instant Messaging Employee/Employer Relationships Rootkit Business Owner

Latest News & Events

Alternative IT Solutions is proud to announce the launch of our new website at https://www.alternative-IT.co.uk. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our ser...

Contact Us

Learn more about what Alternative IT Solutions can do for your business.

Call Us Today
Call us today
(0)20 8498 4300

Avocet House, Trinity Park, Trinity Way
London, England E4 8TD